A Leap CRM alternative, and which Leap product you are actually shopping for

Three different things are called Leap

First, a word about the search itself, because it is unusually bad. Drop the word CRM and the results fill up with a motion sensor company and with the extra day in February. Add it back and page one is toolradar holding the alternatives slot, Capterra on the Indian, Singapore, New Zealand and British domains, GetApp four times over, two G2 review pages, Leap own page for home remodelers, and one listicle from ustechautomations.

The contractor software is the one at leaptodigital.com. Worth saying out loud, because half an hour of research on the wrong Leap is half an hour gone.

Second, and this is the part that actually costs people money, Leap is not one product.

Two products, and a 671 dollar gap between them

Leap CRM is the business side. Leads, jobs, customers, production, crew scheduling, portals and reporting. Their own framing is that it is built for residential home improvement contractors scaling past what manual systems can handle. Essential is 79 dollars a month and their page is clear that it is a single user, one per account, with a 14 day trial. Team starts at 298 a month, which includes the first user, with additional users at 99 each.

Leap SalesPro is the other product, and it is the one people mean when they talk about Leap estimating. Their nav calls it the leading in home sales app. Their own copy says it covers the entire appointment: estimates, proposals, integrated financing and a signed contract before your rep leaves the home. It starts at 750 a month and includes six users.

So the gap between the cheapest plan with the Leap name on it and the product that actually does the in home estimating is 671 dollars a month. Nothing on page one for this phrase mentions that. Every listing shows one logo, one star rating and one starting price, and the starting price they show is usually the 79.

Leap CRM does list quick estimates and proposals on Essential, so it is not that the cheap plan does nothing. It is that the catalog driven estimate with tiered pricing options, the contract and the financing application all live in SalesPro, and that is a different purchase in a different order of magnitude.

Every plan is a one year contract

This is the second thing no directory page carries, and for a small shop it matters more than any feature grid.

Their own pricing page says that all Leap plans are available in one year contracts paid monthly, with billing processed on the date you signed up. So the 79 is not a 79 you walk away from in March. It is roughly 950 committed, and the 750 plan is nine thousand.

That is a perfectly normal way to sell contractor software and plenty of shops are happy with it. But it is a different kind of decision from a monthly subscription, and it belongs in the comparison rather than in a paragraph you find after you have booked the demo. Their trial is 14 days, which is the window you get to find out.

For contrast, since this is a comparison page: ours is monthly, two scans are free with no card, and when you run out of scans nothing locks. Extra scans are 4 dollars. There is no term and nothing to cancel out of.

Where Leap gets its measurements

Leap does not measure anything itself, and they do not claim to. The measurements come in from other products: Hover, EagleView, GAF QuickMeasure, RoofScope and Scope Technologies. Their CRM page puts it neatly, saying you pull accurate measurements before your rep leaves the office.

Look at that list of partners and every one of them is pointed at the outside of a building. A roof, a facade, a siding elevation. For roofing and exterior replacement that is a complete answer and the rep genuinely arrives with the numbers already in hand.

Now take a kitchen, a bath or a basement. There is no aerial product for the inside of a house. No partner on that list measures a room. So the numbers come from the appointment itself, which is exactly how SalesPro is designed: the rep is in the house, the estimate is built there, and the contract is signed before he leaves. Their product is not weak at this. The appointment is the product.

Which makes the question for you a narrow one. Do you want the appointment to go better, or do you want fewer appointments?

If it is the first, Leap is a serious answer and this page is not arguing with it. A shop running reps on a one call close, with financing at the table, should buy SalesPro and not read any further.

Where we sit, which is before all of it

We do the measure and quote step and nothing else. No pipeline, no production scheduling, no crew calendar, no contracts, no financing, no payments. If that is your shopping list, none of what follows is for you.

What happens is this. The call comes in and instead of booking an evening you text her a link. She opens it in the browser already on her phone, with nothing to install and no account to make. On a recent iPhone Pro the LiDAR sensor measures the room. On any other phone she photographs it and types the room sizes in, and every figure is labeled by where it came from so a sensor reading is never mistaken for her tape. Photos upload one at a time as she takes them.

A vision model reads the photographs. A model writes the scope brief. The price is arithmetic against your own cost book, line by line, with each quantity traceable back to the capture it came off. Nothing here measures from a photograph and nothing here invents a price.

Then you decide about the drive, holding the scope rather than guessing at it. The visits you do make are better visits, because you are walking in with the room already read. And a capture one of your own people takes on site is not metered on any plan.

Both products list Zapier, so the job can land in a CRM after the quote. To be straight with you, there is no purpose built Leap connector on our side, so that is a Zapier job rather than a switch you flip.

• No pipeline, no scheduling, no contracts, no financing, no payments
• The homeowner captures the room, from the browser already on her phone
• Typed sizes are labeled as typed, so you always know what you hold
• Monthly, two scans free, and nothing locks when the scans run out